Course objective:

The course “The role of the manager” was developed to offer an in-depth and reflective analysis of the fundamental role played by managers and leaders within organizations. The central objective is to enable students to better understand their responsibilities, develop effective leadership skills and improve their ability to make assertive decisions in collaboration with their teams.

Program content:

Introduction
1. What is a leader
1.1 Chapter presentation
1.2 Chapter objectives
1.3 Challenge
1.4 Self-assessment
1.5 Manager or Leader
1.6 Main Errors
1.7 The 5 Leadership Behaviors
1.8 Behavior of a True Leader
1.9 Effective Communication
Chapter Review

2.Case Studies
2.1 Chapter presentation
2.2 Chapter Objectives
2.3 Self-assessment
2.4 Case Study 1 – Role of the Store Manager
2.5 Case Study 2 – Meat Department
2.6 Case Study 3 – Strategy Change
Chapter Summary

3. Closing
3.1 Assessment
3.2 Conclusion

Methodology:

The course combines a solid theoretical approach with practical and interactive elements. Through video lessons, additional readings and case studies, participants will be guided on their journey of discovery and development.

Instructor:

The course was developed by an experienced instructor specialized in the field of management and leadership. The instructor brings years of practical experience and academic knowledge, ensuring that participants receive valuable insights and guidance based on best market practices.

Target Audience:

The course is aimed at managers, team leaders, supervisors and professionals seeking to improve their leadership skills and deepen their understanding of the manager's role in organizational dynamics. It is suitable for both those just starting their leadership journey and those wanting to enhance their existing skills.

General Recommendations:

• Set aside dedicated time to complete the activities and assimilate the content.
• Apply the concepts learned in real situations in your work environment.
• Be open to new perspectives and practices, even if they challenge your current approaches.

About Instructors

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