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courses

  • CONFLICT MANAGEMENT

    Course Objective: The main objective of this module is to offer concepts and detailed explanations on how to manage conflicts in your team, reversing adverse situations into positive moments. This is an important content in the art of leadership, as it is necessary to unite the different personalities of members in order to achieve success. Program content: 1. Opening 2. Introduction […]

  • MANAGEMENT BY RESULTS Special

    Why take this course?
    Management by results is the ability to understand the importance of organizational objectives and goals, worrying about efficient and effective productivity through monitoring the execution of planning, managing preventive and corrective actions immediately, without impacting losses and delays in delivery of results. Furthermore, this course was produced in a gamified way, with time for answers, interactive activities and goals to be achieved!

    What will you learn in this course?
    1. How I built a SMART goal
    2. PDCA cycle
    3. Decision Making
    4. Leadership by result management
    5. Conclusion

    Who can take the course?
    Managers, supervisors, entrepreneurs and anyone who wants to know how to lead a task or project to achieve results.

  • SALES PROSPECTING GUIDE

    Course Objective This course aims to teach participants the art of sales prospecting, covering techniques and strategies to effectively find and engage potential buyers. By the end of the course, participants will be able to identify qualified leads, establish meaningful connections, and foster productive relationships that result in sales. Program Content […]

  • CUSTOMER SERVICE SKILLS

    Course Objective The course aims to empower participants to deliver high-quality customer service by building positive relationships and solving problems effectively. Syllabus INTRODUCTION 1. Introduction to improving your customer service skills 1.1 There is always room for improvement 1.2 Video – Learn more about its impact […]

  • EMOTIONAL INTELLIGENCE

    Course Objective The main objective of the online Emotional Intelligence course is to provide participants with a journey of self-discovery and personal growth. The proposal is to explore the fundamental principles of Emotional Intelligence and develop practical skills that allow you to promote healthy relationships, make better decisions and achieve greater emotional well-being. In a world […]

  • LIFELONG LEARNING

    Course Objective The “Lifelong Learning” course aims to enable participants to develop a deep and practical understanding of the importance of continuous learning throughout life. The course provides tools and knowledge that enable students to acquire essential skills and strategies to stay up to date in their respective areas of activity, […]

  • MOTIVATION

    Course objective: The objective of this course is to offer concepts and explanations on how to develop the art of motivating teams and strengthening the individual talent of each member. One of the biggest challenges is to keep the motivation of members always at a high level, so that they perform their role with excellence. However, it is not enough to give loads of […]

  • BASICS OF DIVERSITY

    Course Objective: This course aims to provide a solid understanding of the concepts of Diversity, Equity and Inclusion (DEI) and show how they affect not only the workplace, but also the quality of life in society. At the end of the course, participants will be better prepared to recognize the importance of DEI […]

  • FIRST AID NOTIONS New

    Course objective: This course provides the main concepts of First Aid, explanations of the equipment used, demonstrations of aid techniques, as well as guidance on how to act in emergency situations. 1. What will you learn in this course: Course objective What is first aid? Importance of first aid 2. Basic Concepts: […]

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